Customer Service Cover Letter


DOMINIC BAUTISTA
2892 Kenmore Avenue
Los Angeles, CA 98273
Phone: (555) 555-5555
dbautista@serveU.com


June 29, 2011

Macy Williams
Hiring Manager
J-Mobile
7534 Alexandria Avenue
Sacramento, CA 86747

Dear Ms. Williams,

I am writing to apply for a position as a Customer Service Representative, as advertised on servicejobs.net. With over 5 years of experience in customer service and having graduated from Serve University as a Communications major and Human Resources minor, I believe I will be a valuable asset who will assist J-Mobile in its success and growth. (Must specifically address the position desired as well as the website or publication of the job advertisement.)

My experience at Starbugs Coffee Corporation as a barista helped me to develop my strong work ethic and the ability to carry out tasks independently. My passion for serving customers began during my 3 years here. (Describe relevant experience in the customer service field.)

My experience at Around the World Travel as an intern for 2 years, equipped me with the training and skills necessary for this position. Some of my responsibilities at the internship that align with those of this position include answering customer inquiries and concerns, entering data, making sales, processing orders, and most importantly, assuring customer satisfaction. My involvement has trained me to have an outgoing personality and I have learned the techniques to effective communication. I also have a reputation for being able to find solutions to issues in a timely manner. (Mention specific tasks done on a daily basis. Describe how those tasks benefitted your development of various skills. You should also specify something you are recognized for, if applicable.)

My resume is attached for your consideration. I would like the opportunity to meet with you. If you have any further questions, please feel free to contact me by phone at (555) 555-5555 or by email at dbautista@serveU.com. (Give contact information.)

I look forward to scheduling an interview where I can talk more about my interests and qualifications. (Express gratitude for their time.)

Sincerely,

Dominic Bautista



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